Terms of service
Last updated: May 29, 2026
Welcome to TejasGlow. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service.
Please read these terms carefully before using our website.
1. Overview
TejasGlow is an online print-on-demand apparel store offering custom-designed products manufactured and fulfilled through third-party production and logistics partners.
Throughout the site, the terms “we”, “us”, and “our” refer to TejasGlow.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
3. Products & Services
All products are made-to-order specifically for each customer.
We reserve the right to:
- Modify or discontinue products at any time
- Limit product quantities
- Refuse or cancel orders at our discretion
- Correct pricing or product description errors
Product images displayed on the website are for illustrative purposes. Slight variations in color, print placement, or size may occur due to screen settings and printing processes.
4. Pricing & Payments
All prices displayed on the website are listed in the applicable currency and are subject to change without notice.
We reserve the right to refuse or cancel orders due to:
- Payment failures
- Pricing errors
- Suspected fraudulent activity
- Violation of these Terms
Orders are processed only after successful payment confirmation.
5. Order Processing & Production
Since all items are custom-made on demand:
- Orders usually enter production shortly after purchase
- Once production begins, orders cannot be canceled or modified
- Production and shipping timelines are estimates and may vary
We are not responsible for delays caused by:
- Courier disruptions
- Weather conditions
- Operational interruptions
- Unserviceable delivery locations
- Customs or regional restrictions
6. Shipping & Delivery
Customers are responsible for providing accurate shipping information.
TejasGlow is not responsible for:
- Incorrect addresses entered during checkout
- Failed deliveries caused by customer unavailability
- Delivery delays caused by courier partners
- Packages returned due to incorrect address information
If a package is returned and requires re-shipment, additional shipping charges may apply.
If a delivery pin code becomes unserviceable after order placement, refunds or replacements may not be possible.
7. Returns, Refunds & Exchanges
Our Return & Refund Policy forms part of these Terms of Service.
Because all products are custom-made:
- Returns or exchanges for wrong sizes, change of mind, or non-defective items are not accepted
- Refunds or replacements are only provided for verified manufacturing defects, damages, or incorrect products
- Claims must be submitted within 7 days of delivery with sufficient proof
Please review our Return & Refund Policy for full details.
8. Intellectual Property
All content on this website, including:
- Logos
- Brand name
- Product designs
- Graphics
- Images
- Text
- Website content
is the property of TejasGlow and is protected under applicable intellectual property laws.
Unauthorized copying, reproduction, resale, or distribution is prohibited.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website functionality
- Upload malicious code or harmful software
- Use our content without permission
- Engage in fraudulent transactions
We reserve the right to terminate access to users violating these terms.
10. Limitation of Liability
To the maximum extent permitted by law, TejasGlow shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Delivery delays caused by third-party couriers
- Losses resulting from incorrect customer information
- Temporary website unavailability
Our maximum liability shall not exceed the amount paid for the specific order.
11. Third-Party Services
We may use third-party providers for:
- Payment processing
- Product manufacturing
- Shipping and logistics
- Analytics and website operations
We are not responsible for third-party service interruptions or failures beyond our reasonable control.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Changes become effective immediately upon posting on this page.
Continued use of the website after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.
15. Contact Information
For questions regarding these Terms of Service, contact us at: